Returnly — AI Customer Experience Assistant for Service Businesses
AI Customer Experience Assistant

Bookings, follow‑ups, and return reminders — on autopilot.

Meet the AI assistant that handles the full customer journey: it schedules appointments, checks in after each visit, and brings customers back at the right time. Works with the channels your clients already use: WhatsApp, Messenger, SMS/iMessage, Instagram DMs, Email and Google Business Messages.

WhatsApp Messenger SMS / iMessage Instagram DMs Email Google Business Messages Google Calendar

How it works

1) Smart Booking

Clients message you in their favorite channel. The assistant understands intent, offers time slots, and books directly to your calendar.

2) After‑Service Follow‑Up

Automatic check‑ins to collect feedback, reduce issues, and request public reviews when satisfaction is high.

3) Return Reminder

It learns each client’s typical frequency (e.g., every 30 days) and nudges them at the perfect time to come back.

Why businesses use Returnly

Fewer no‑shows

Lively reminders and easy rescheduling links keep your schedule healthy.

More returning clients

Customers don’t forget — the assistant brings them back right on time.

More revenue, less effort

No extra staff required. The assistant works 24/7 and never gets tired.

+10–25% more repeat bookings*

*Based on early pilots in beauty & wellness. Your mileage may vary — that’s what the free trial is for.

Built for service businesses

Salons & Barbershops

Turn first‑time visitors into loyal clients with friendly return nudges.

Spas & Esthetic Clinics

Follow‑ups, reviews, and treatment schedules — fully automated.

Dental Clinics

Six‑month cleanings and treatment plans, always on time.

Gyms & PT Studios

Re‑engage inactive members and suggest the next best session.

Home Services

Recurring jobs (cleaning, lawn care) nudged at the right cadence.

Clinics & Therapists

Reduce no‑shows with smart reminders and seamless rescheduling.

Integrations

Start simple. Add more later. We connect with the tools you already use.

WhatsApp Messenger Google Calendar Outlook Calendar Instagram DMs SMS / iMessage (Twilio/Plivo) Email (Gmail/Outlook) Google Business Messages Zapier / Make Stripe (links)

Roadmap: native ROI dashboard • review boosters • loyalty offers • multi‑location support

Early access pricing

Pilot

Free for 7 days

Full features • 1 location • cancel anytime

Start free trial

Starter

From $99 / month

Up to 3,000 messages/mo • 1 location • basic support

Talk to sales

FAQ

Which channels are supported?

We start with SMS/iMessage, Instagram DMs, and Email. Google Business Messages is in early access. WhatsApp is available on request for specific markets.

Do I need new software?

No. We connect to the tools you already use (your calendar, email, and messaging). You can start with just your phone number and calendar.

Can I review messages before they go out?

Yes. During the pilot you can enable “approve before send” for follow‑ups and reminders.

Will this replace my staff?

No. It handles repetitive tasks (booking, reminders, check‑ins) so your team can focus on the human touch when it matters.